Product Quality Guarantee

At Nook and Yard, we take pride in offering only high-quality, reliable products designed to enhance your home and outdoor lifestyle. Every item we carry is backed by a product quality guarantee and is covered under the manufacturer’s warranty. If you’d like specific warranty details for a particular product, feel free to reach out to our team.

---

Damaged Items Upon Delivery

We carefully package every order to ensure it arrives in excellent condition. However, if your order appears damaged in any way upon arrival:

• Please inspect the packaging at the time of delivery. If you see visible damage to the box or suspect damage to the contents, note this when signing for the delivery.

• If you're unable to fully inspect the item at delivery, write “possible damage” on the delivery slip to document your concern.

• Should you discover any damage after opening the package, take clear photos of the item and packaging, and email them to us at support@nookandyard.com.

We’ll respond quickly—typically within one business day—to arrange a replacement or issue a refund.